Parents are encouraged to keep in close touch with the School to express concerns that they may have relating to their son or the School. Contact will normally be, in the first instance, with the Form Teacher. The more serious concerns will be dealt with as appropriate by Head of Key Stage, Assistant Head, Deputy Head or Head Teacher. Contact can be by telephone, letter or a personal interview on request. If finally the response is not satisfactory then a letter can be sent to the Governors, addressed to the Clerk to the Governors at the School.